Verizon Wireless submitted the explanation of its alleged high charging for smart phones on customers’ who broke the contracts. The reason stated was that Verizon pays more than double to smart phone manufacturers for phones than they charge customers for using it comparing to normal standard cell phones.

Verizon replied in response to the inquiry FCC (Federal Communications Commission) started earlier this month on the fact that Verizon doubled the early termination fee for smart phones from $175 to $350 which is simply double. Verizon also described that selling smart phones cost more because it takes more time for selling and need expert customer care officers to help customer understanding the advanced features and functions of handsets.

Last week a report was published by Government Accountability Office stating that FCC should increases the monitoring the business of wireless industry to enhance customer rights.

Also, FCC inquired about the extra charge on the monthly bill of customers who didn’t opted for the package: $1.99-a-megabyte data access but pressed the internet key accidentally. Verizon replied that they have stopped charging that a few months ago.

FCC is reviewing the response from Verizon and will take decision later.

Source:www.cellular-news.com